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          1. Impacted by the Public Safety Power Shutdown in California?

            If?you have been impacted by the California Public Safety Power Shutdown and cannot contact your financial advisor, please?call our Client Relations department at 1-800-511-5768 (Monday-Friday, 7 a.m. – 7 p.m. CT) or view additional contact options.

            Emergency Contact Information

            Edward Jones thoroughly plans and prepares for emergency situations, such as natural disasters, power outages and other business disruptions. If a situation like this occurs and you are unable to reach your local branch team, use the following resources for assistance.

            Client Relations

            Call 800-441-2357
            7:00 a.m. – 7:00 p.m. CT (Monday - Friday)

            Contact Client Relations if you need to place a trade or get help with account-related questions.

            Online Access

            Enroll in Online Access

            Clients can use Online Access to transfer money, deposit a check, e-sign documents, pay bills and access account documents. Download the free Edward Jones mobile app from the App Store or Google Play. Please Note: You cannot place trades in Online Access. To do so, call Client Relations.

            Social Media

            Facebook

            Twitter

            Follow Edward Jones on Facebook and Twitter for updates on widespread emergency situations.

            Headquarters

            Call 314-515-2000
            7:00 a.m. – 6:00 p.m. CT (Monday – Friday)

            Contact the switchboard operator to be connected to an Edward Jones branch office or headquarters associate.

            Find a Financial Advisor

            Find a Financial Advisor

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